Why 30-minute delivery
Q-comm speed, without the q-comm tax
30-minute delivery on your own website. No commissions, no competitors on the shelf, and every customer stays yours.
01
Win the sale
Faster delivery is no more a good to have, it's bare minimum consumer expectation. Don't give them a reason to leave.
- 1
Retargeting that removes all friction
"Order now, get it in 30 minutes" is a hook no brand on 3-day shipping can use. In Meta ads, creator videos, even abandoned-cart WhatsApps.
- 2
No detour to the apps
When your website says "arrives in 30 mins", there's no reason to check elsewhere. They just buy, right there.
- 3
No time to talk themselves out of it
A "5-7 days" delivery makes people reconsider. 30 minutes doesn't.
4 in 5shoppers would abandon a cart because delivery was too slow
Source: DHL eCommerce, Indian shoppers (opens in a new tab)
02
Protect every order
An RTO costs you twice: once going out, once coming back. 30 minutes changes the odds.
COD orders returned · India average
~26%
Shipway ShipNotes, FY25
Orders returned · brands on Zappr
1.9%
Across brands on Zappr, Jun–Sep 2026
One order, start to door
Still wants it. Still home.
Too quick for second thoughts
There's no time for buyer's remorse. And they just ordered, so they're home to receive it.
Pay with
More customers pre-pay
People pick COD when they're not sure the order will arrive, or arrive in one piece. When it's 30 minutes away, prepaid feels safe.
Courier · 4 handovers
Zappr · 1 short ride
No damaged orders
One short ride from a dark store near your customer. Not a warehouse, two hubs, a van and a pile of handovers.
~26% is the India average for COD orders only (Shipway ShipNotes, FY25).
03
Keep your customer
On a q-comm app, the customer is theirs, and you're one of 100 products on the shelf. On your own website, it's the other way round.
Customers
Customer #48291
Name and number hidden
Customer #51107
Name and number hidden
Order history: not shared with you
The shelf
One discount away from someone else's cart.
Your customer, your data
Every name, number and repeat order stays with you. Remarket, run loyalty, and actually know who's buying.
No competitor on the shelf
On an app, one discount from someone else can steal your repeat customer. On your site, you're the only choice.
Depend less on someone else's channel
We're not asking you to quit Blinkit. Just make your own website the best place to buy you.
Where orders come from
04 · Keep your margin
Stop paying twice for the same customer
You paid Meta to find them. Then they reorder on a q-comm app, and you pay again, on every single order.
One customer, one year
example
Found them with a Meta ad−₹700to acquire
Order 1 · your website₹0commission
Reorder 2 · q-comm app−₹240commission- Reorder 3 · q-comm app−₹240commission
- Reorder 4 · q-comm app−₹240commission
₹720
in commission, on a customer you'd already paid ₹700 to find.
Same orders on your own site with Zappr: ₹0 commission, flat ₹99 delivery. You keep ₹423 more.
What a ₹1,200 COD order really costs.
Delivered in 30 mins, not 1–2 days. And you keep ₹32 more than with a courier, and ₹161 more than on a q-comm app.
 | Courier | Q-comm app | |
|---|---|---|---|
| Delivery time | 30 mins | 1–2 days | 10–30 mins |
| Selling price | ₹1,200 | ₹1,200 | ₹1,200 |
| Delivery fee | −₹99 | −₹80 | ₹0 |
| COD fee | ₹0 | −₹302.5% | ₹0 |
| RTO cost | ₹0 | −₹2126% returned | ₹0 |
| Commission | ₹0 | ₹0 | −₹24020% |
| Ads + listing fees | ₹0 | ₹0 | −₹20estimated |
| You keep | ₹1,101 | ₹1,069 | ₹940 |
| vs Zappr | — | −₹32 | −₹161 |
| Customer data | Yours | Yours | Not yours |
| Competitors on the shelf | None | None | Right next to you |
All fees exclude GST. Courier: ₹80 forward delivery, 2.5% COD fee, 26% of COD orders returned at the forward rate. Q-comm app: 20% commission, ads and listing fees estimated.
05
Turn buyers into fans
Shipping is usually invisible at best, annoying at worst. 30-minute delivery turns it into part of the product experience.
- 6:12 pmLast scoop of whey
- 6:14 pmOrdered on theproteinco.in
- 6:43 pmDelivered. Gym plans saved.
The "I ran out" moment
Protein, supplements, skincare: people always run out at the last minute. Whoever shows up in that moment wins the order.
People actually talk about it
Nobody tweets about a 4-day courier. They do, about 34 minutes.
“We use them, and can vouch for Zappr. Great service!!!”
ChanakyaFounder, UP&RUN
06
Launch and learn faster
Get product feedback and iterate within days, not months.
From launch day →
First deliveries
First reviews
Enough to decide
Test hyperlocal before you scale
Launch a new SKU in specific clusters first, before a national rollout.
Feedback while it's fresh
Customers remember what they ordered today, not something they ordered last week.
Little wins that add up
Fewer "where's my order?"Relieve your CX team from regular tracking queries
Your packagingPacked in your branded boxes, the way you like.
One dashboardInventory, SLAs and returns in a single view.
99.2%
on time · Sep 2026
26% → 1.9%
RTO rate, before → after Zappr
Across brands on Zappr, Jun–Sep 2026
Delivering in 30 mins for
FAQs
No. Many brands stay on them. Zappr just makes your own website the best place to buy you.
No. Just a flat delivery fee, regardless of how large your AOV is.
The order is automatically pushed to your usual shipping tool (e.g. Shiprocket), so you can fulfil it yourself.
For the first 3 months, no minimum. After that, 15 orders per month.
Deliver with Zappr now
Minutes are the new days. Your customers are waiting.